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Purpose of Job: The job holder maintains responsible consultancy on how you improve your overall appearance and well being by giving you advice on how to take care of your skin and nails, and advise you on what kind of…

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Purpose of Job:

The job holder maintains responsible consultancy on how you improve your overall appearance and well being by giving you advice on how to take care of your skin and nails, and advise you on what kind of bath and beauty products among AAW endorsed products to choose.

Essential Duties and Responsibilities:

- Introduces customers to the latest products by offering samples, demonstrating their use and explaining their benefits

- Reviews product components to assure accuracy and suitability of the product being bought by the customer

- Provides information and advice regarding drug intakes, interactions, side effects, dosage and proper medication and storage

- Analyzes prescribing trends to monitor product demand and consumer-compliance; and to prevent excessive usage or harmful interactions.

- Is responsible for ordering, purchasing, stocking/storing and handling of beauty product lines

- Maintains records, such as customer profiles, inventories, control records, and product promotions/launching

- Stays abreast of the latest products and techniques driven by the ever-changing fashion industry

- Collaborates and updates self with other beauty care professionals to plan, monitor, review, and evaluate the quality and effectiveness of products and regimens, providing advice on applications and characteristics

– Helps customers apply color cosmetics and explain how they can use them to highlight facial features

- Keeps self well-groomed and well-dressed well, reflecting an image that complements the product line being endorsed

- Adheres to Department Policies and Procedures

– Performs other related duties and responsibilities as directed by the head/s of the department

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Our client is the biggest Building and Homewares retail store in the Middle East. The organization has departments including furniture, bathrooms, kitchens, tools and hardware…

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Our client is the biggest Building and Homewares retail store in the Middle East. The organization has departments including furniture, bathrooms, kitchens, tools and hardware products

We are looking for a Customer Relation Manager to join their rapidly expanding team

KEY RESPONSIBILITIES

• Manage CRM Team for three sections

• Set up the yearly Marketing Strategy to attract new customers

• Plan the customer relation programs and projects

• Maintain good relation with existing clients

• Manage and maintain projects and implementation

• Insure highest standards of customer communication & Services

• Develop & effectively communicate & reinforce marketing plan with clear objectives, expectations and responsibilities

• Attend monthly meetings with both Marketing Communications and Marketing Research sections

BENEFITS

• This should be used as a guide ONLY and will reflect experience levels and interview performance

• Max 1500 KWD monthly ($65k USD per annum). Depending on Qualifications and Experience

• Tax Free

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Executive Solutions Middle East currently seeking AVIATION BROKERS for their client based in Dubai. You will come from an AVIATION SALES environment, preferably brokerage, with …

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Executive Solutions Middle East currently seeking AVIATION BROKERS for their client based in Dubai.

You will come from an AVIATION SALES environment, preferably brokerage, with a minimum of 3 years relevant experience and already be based in DUBAI or UAE.

You will be responsible for building up customer relations and creating a client list by targeting individual clients and companies who require cargo chartering culminating in them using the services of company.

Requirements:

 Excellent MS Office Skills + computer literate

 Fluent in English and atleast one other language

 Positive Telephone manner

 Good organizational skills

 Numerate and able to work accurately and efficiently

 Target Driven

 Motivated

 Interest in or knowledge of aircraft and aircraft charter operations

 Outgoing, adaptable and Bubbly personality

 Should be able to withstand pressure

 Likes to be challenged

 Ability to network with people at all levels

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The Company: Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s worldwide …

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The Company:

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s worldwide growth. Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world’s top automobiles and automotive products like Hino – Japan’s leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.
The Role:

We are currently seeking a Showroom Manager to join the Toyota team at Dubai Festival City. This will be reporting into the Branch Sales Manager and the key responsibilities will include:
- Demonstrate the Toyota Way in everything that you do – Kaizen, Respect and Customer First.
- Deliver the best possible Customer Service Values to improve customer loyalty and recommendation.
- Create a positive team climate so that employee and customer engagement meets Company objectives Manage the Sales Team in the Toyota Way sales process and achieve team targets for all key metrics on a monthly basis
- Sell the maximum number of New and used vehicles and assist the F&I Managers to optimise the sales of value added products to maximise profit for the company.
- Review daily sales activities, campaigns, team product knowledge and showroom presentation so that Branch remains focused on delivering strong monthly results in line with objectives.
- Ensure all customer data is effectively recorded on to Fastrack.
- Manage showroom resources, including duty rota, for the benefit of the customer and the Company.
- Work as an equal to F&I Managers to achieve all targets.
- Manage the Used Vehicle Trade-in to improve the customer experience and maximise deal profits
- Comply with Company policies and procedures according to Standard Operating Policies.

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The Company: Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s …

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The Company:

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s worldwide growth. Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world’s top automobiles and automotive products like Hino – Japan’s leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.
The Role:

We are looking to recruit and experienced Receptionist to work in Abu Dhabi. Your role will include the following:
- Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
- Provide excellent customer service as per company policy and procedures
- Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
- Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
- Logging calls (including time, date and caller details)
- Maintain an up to date knowledge of personnel and procedures
- Deal with ‘drop in’ customers as quickly and proficiently as possible, by coordinating with employees and customers

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About the Business: p align”justify”Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to their brands worldwide growth. p…

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About the Business:

p align”justify”Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to their brands worldwide growth. p align”justify”Al-Futtaim Automall is the Used Car Division of the Al-Futtaim Group and has been developed following extensive customer research, using worldwide best practices with the addition of market-leading customer service which everyone expects from the Al-Futtaim Group. p align”justify” 
About the Job:

p align”justify”We are currently seeking to recruit Buying Executives. Reporting to the Buying Manager, you will be responsible for sourcing and purchasing required quantity of vehicles as per the stock requirement and the purchase price advice.p align”justify”The key responsibilities of the role will be:
- div align”justify”Prospecting and purchasing required vehicles at the recommended price
- div align”justify”Achieving the budgeted Gross Margin
- div align”justify”Ensuring that the stock mix is balanced and priced appropriately for faster stock turnover

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Interacts directly with customers either by telephone, electronically or face to face in order to solve customers’ complaints as advised by the manager.Records details of inquiries, comments, complaints and actions…

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Interacts directly with customers either by telephone, electronically or face to face in order to solve customers’ complaints as advised by the manager.Records details of inquiries, comments, complaints and actions taken after communicating with the manager.Follow ups on customers’ inquiries or complaints to drive business performance and increase customer retention rates.Implements appropriate filing and data retrieval systems for the Customer Service department.Ensures that customer service standards are being portrayed, established and complied. Directs unresolved issues and requests to the appropriate designated resource.:

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• To plan the necessary measures in order to meet the monthly sales targets. • To provide with optimal customer service…

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• To plan the necessary measures in order to meet the monthly sales targets.

• To provide with optimal customer service in accordance with company standards.

• To monitor and adjust the management indicators of the store in order to achieve optimal levels.

• To continually monitor the evolution of sales and customer profiles.

• To be familiar with the collection in order to increase sales.

• To ensure good communication with the headquarters.

• To inform his/her managers and headquarters of anything that has a major impact on the management of the store and/or its sales.

• To transmit the company culture to the team.

• To recruit personnel for the store team.

• To provide with all necessary training and information in order to develop and integrate all members of the team.

• To organise and distribute tasks and positions to each team member.

• To ensure that all staff are familiar with and apply the customer services standards of the company.

• To advise the team on how to maximise sales with their everyday work.

• To encourage internal communication and participation within the team.

• To evaluate the progress and development of each team member.

• To monitor and motivate the team.

• To identify the potential of the team and to create a breeding ground for future promotions.

• To monitor the personal and professional image of the team.

• To ensure compliance with local legislation and internal store regulations.

• To continually analyse sales rankings.

• To check the scanning of garments (rotation chart).

• To check and ensure the correct use of PMD tools.

• To make the weekly product report, observing the following 3 points in the store:

• What part of the collection is selling well.

• What part of the collection customer return in the fitting rooms and why are those garments not selling.

• What would sell that we do not have in the collection

• To apply all security and stock control mechanisms (theft prevention)

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Job Profile • To assist the Store Manager in planning the required measures in order to meet the monthly sales targets. • To continually monitor, together with…

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Job Profile

• To assist the Store Manager in planning the required measures in order to meet the monthly sales targets.

• To continually monitor, together with the Store Manager, the evolution of sales and customer service.

• To develop knowledge of the collection in order to increase its selling potential.

• To inform his/her managers and the Headquarters of anything that has a major impact on the management of the store and/or its sales.

• To keep good communication with the Headquarters.

• To carry out all the necessary administrative duties with regard to personnel, maintenance, cash desk, etc.

• To ensure correct procedures at the cash desk are followed

• To be familiar with the characteristics (catalogue, groups, etc.) that define the initial order of the store.

• To assist in the correct end of the season return of goods (Stock takings).

• The person uses the Development Interview to strengthen delegation and development.

• They train the members of the team so that they improve their Competencies and their results.

• They train and develop people intensively so that they learn the functions of other positions.

• They enrich the work of the members of the team and provide motivation by delegating functions in the store. They supervise delegation sufficiently.

• They promote polyvalence.

• They detect and make the most of the potential of team members to carry out other functions, occupy other positions and be promoted.

• The person understands the importance of merchandising in selling. They also understand the fundamental concepts of merchandising (customer behaviour, areas, furniture, etc.) and the reasons behind the decisions that are made.

• The person ensures that the section is kept up to the merchandising Standard. They systematically restock the section, keeping it attractive for purchases. It is maintained without gaps and kept clean and with a good selection.

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The Branch is the major engine for driving business development of the company in the various regions of Saudi Arabia. Job Description: • Ensure that company’s financial objectives, goals, and institutional growth are met …

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The Branch is the major engine for driving business development of the company in the various regions of Saudi Arabia.

Job Description:

• Ensure that company’s financial objectives, goals, and institutional growth are met in the branch region and are in accordance with policies of the Board of Directors or the corporate charter as well as government regulations.

• Direct and coordinate activities of the subordinate departments/divisions to obtain optimum efficiency, economy of operations within and between branches and the headquarters and maximize profits.

• Focus on sales – responsible for tied agents (direct sales) and broker management, with minimal operational functions.

MAIN TASKS

• Together with the CEO and the CO BD, defines and decides on the strategies and operational initiatives for the region

• Together with the CEO, CO BD and CFO develops the yearly budget for the branches – technically and operationally

• Assumes full financial and operational responsibilities for the region and drives innovation and growth for Company in the region

• Based on the corporate strategic and operational goals, plans, develops, and directs the branch’s strategy policies, practices, and goals and ensures that it is consistently translated into strategies, operational targets and policies at all levels of the branch

• Directs and coordinates, through subordinate managerial and supervisor personnel, activities of the branch

• Acts according to the strategic guidelines, quality standards and ethical principles as defined and set by the Corporate Headquarter

• For the purpose of achieving financial results, assumes a strong sales focus, customer service responsibility and provides necessary front-office functionalities – serves groups, individuals, as well as walk-in customers

• Leverages operational synergies with other branches as much as possible and makes use of either headquarter service center or automations

• Builds up and lives functional interfaces to Production, Customer Service, UW, Marketing and Finance

• Coordinates with the Corporate Headquarter for Underwriting and Actuarial services. UW of standard quotations in the branches can be foreseen at a later stage, non-standards are to be underwritten in the Headquarter

• Directs and coordinates promotion of products/services performed to explore the market in the region in its entirety, increase market share, and obtain a competitive position in industry in the region

• Monitors the activities and performance of the branches and initiates necessary countermeasures

• Annual target setting, monitoring of progress and implementation for direct reports; involvement in target setting and monitoring for other key staff in the branch

• Career planning and development for direct reports and key staff in the branch

• Involved in recruiting of all key staff in the Branches

• Ensures proper communication and reporting in the region towards all major stakeholders internal and external (CEO, CO BD, clients, business partners and governmental bodies)

• Ensures proper communication and knowledge sharing within the branch

• Confers with administrative personnel, and reviews activity and operating reports to determine changes in programs or operations required

• Represents and promotes the branch in industry and maintains amicable relationships with relevant government agencies

• Promotes a culture of trust, commitment, performance, development and innovation within the company, and ensures sustainable development of the branch and their employees

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