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•Establishes, develops and maintains business relationships with current customers and prospect new ones to generate new business for the organization’s product. •Makes telephone calls, in-person visits and presentations to existing and prospective customers…

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•Establishes, develops and maintains business relationships with current customers and prospect

new ones to generate new business for the organization’s product.

•Makes telephone calls, in-person visits and presentations to existing and prospective customers.

•Researches sources for developing prospective customers and for information to determine their potential.

•Develops clear and effective written proposals/quotations for current and prospective customers.

•Expedites the resolution of customer problems and complaints in coordination with the Sales Manager

•Coordinates sales effort with marketing, sales management, accounting, logistics and technical service

groups.

•Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.

•Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.

•Identifies advantages and compares organization’s products/services.

•Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services available in the market

•Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends

•Handles the money collection.

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Vous recherchez un poste évolutif dans le domaine de la relation client ? Nous recherchons des personnes ayant le goût du challenge, avec un bon relationnel client pour des postes en réception d’appels. Groupe…

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Vous recherchez un poste évolutif dans le domaine de la relation client ?

Nous recherchons des personnes ayant le goût du challenge, avec un bon relationnel client pour des postes en réception d’appels. Groupe français en pleine expansion recrute à Casablanca des Télé conseillers.

Poste :

Rattaché au Manager d’équipe, vous travaillerez pour le compte du leader des centres d’appels au Maroc.

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JOB PURPOSE STATEMENT: Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable…

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JOB PURPOSE STATEMENT:

Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains certain customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards while maintaining a safe, clean environment and a professional atmosphere

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Accurately estimate the cost of repairs in order to establish credibility and rapport with customers.

• Work closely with Sales Manager and the Service Manager.

• Establish rapport with financial services representatives so that agreement can be reached on needed repairs to be covered by financial services.

• Responsible for staying current regarding financial services coverage, for estimating processes, and for training the Body Shop team members in these skills.

• Develop plans for the department and monitor progress toward achieving departmental goals in the areas of excellent service and profitability.

• Oversee the work of the Body Shop team members and strive to increase the volume of work by developing the shop’s reputation for excellence and quality.

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JOB PURPOSE STATEMENT: Responsible for the efficient painting of vehicles in the workshop and for maintaining the highest standards of following the manufacturers’ procedures. ESSENTIAL DUTIES & RESPONSIBILITIES…

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JOB PURPOSE STATEMENT:

Responsible for the efficient painting of vehicles in the workshop and for maintaining the highest standards of following the manufacturers’ procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Ensure that protective covers are used in all vehicles before carrying out any repairs.

• Prepare vehicle surfaces by filing, chiselling or sanding

• Select or mix paint shades to match vehicle colour

• Apply primer and finish coats with spray-guns, and rub down surfaces between coats

• Remove protective covers, wax and polish finished paintwork

• Ensure accurate time recording (clocking on and off) for all repairs.

• Document completed work orders to include repairs conducted, parts required and labor involved, and any additional vehicle problems noted during repairs.

• Ensure accurate time recording for all repairs completed.

• Maintain tools to ensure serviceability.

• Undertake additional related responsibilities as required.

• Ensure proper maintenance and serviceability of hand tools and personal work clothing

Paint Mixer Responsibilities:

Mix paints according to manufacturers’ specifications in order to achieve matches on vehicles being painted

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JOB DUTIES AND RESPONSIBILITIES: 1. Kids consultation, discuss clients wishes, needs and requirements 2. Educate client on hair care needs 3. Shampoo condition and rinse hair 4. Shape girls and boys hair using different styling tools and techniques 5. Provide hair care…

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JOB DUTIES AND RESPONSIBILITIES:

1. Kids consultation, discuss clients wishes, needs and requirements

2. Educate client on hair care needs

3. Shampoo condition and rinse hair

4. Shape girls and boys hair using different styling tools and techniques

5. Provide hair care services such as deep conditioning, permanent waving, straightening

6. Style the hair with the aid of a blow dryer & various types of brushes, curling irons of different sizes, rollers, hooded dryers, hot rollers and other types of equipment

7. Up Selling retail products

8. Attend hairdressing seminars and advanced courses, to keep abreast with new techniques and products

9. Clean the work stations and equipments regularly during the day to maintain the cleanliness of the salon

All tasks can be modified removed or added by the managing director at anytime

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JOB DUTIES AND RESPONSIBILITIES: 1. To adhere to financial guidelines e.g. Expenditure salon overheads as lay down by Managing Director(s). 2. To maintain and constantly…

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JOB DUTIES AND RESPONSIBILITIES:

1. To adhere to financial guidelines e.g. Expenditure salon overheads as lay down by Managing Director(s).

2. To maintain and constantly review client service standards.

3. To work with Managing Director in maintaining hairdressing and techniques in keeping with client’s wishes and current fashion trends.

4. To ensure salon cleanliness and maintenance is in keeping with the company’s general policy on services.

5. To ensure that small maintenance jobs are carried out

6. To discipline and guide all members of staff to create a happy working atmosphere for the benefit of both staff and clients.

7. To encourage and motivate all staff to maximum potential, both technically and professionally for their individual benefit and future growth of the company.

8. To communicate through all staff levels e.g. Stylists, Apprentices:

a. Company policies and procedures

b. Company’s future plans

c. Management’s satisfaction and dissatisfaction

d. Feedback through correct channels of staff’s criticisms, ensuring that these are given a satisfactory answer.

9. To ensure that grievance procedures are carried out as laid down in each individual’s contract of employment.

10. Together with Managing Director(s) to plan future staff requirements to maintain staff levels and fluctuations in trade throughout the year.

11. To ensure smooth running of reception area in particular with overall responsibility for cash and paperwork procedures.

12. To constantly review the notice board area to ensure it is up to date and current.

13. To action all directives whether verbal or written within the time specified through the correct channels e.g. Staff grievances and complaint procedures.

14. To attend soirees and demonstrations when required by the Managing Director

15. To attend meetings with the Managing Director(s) when required.

16. To work closely with Managing Director in promoting the Company’s image though all media e.g. advertising, shows (trade and public) to increase Company’s reputation and client count.

17. To ensure that the Company’s policies in relation to:

a. Hairdressing trends and techniques

b. Staff dress and appearance

18. To advise clients of all products available for retail purchase, in order that they keep their hair in good condition

19. To liaise with Managing Director(s) on ordering stock, including maintaining stock levels, and to ensure that staff are aware of this. To follow the guidelines on controlling and accounting for stock, ensuring that paperwork is completed accurately.

20. To complete and check weekly control sheet, with particular attention to accuracy of stylists revenue.

21. To ensure that staff shifts are well prepared and that the uniforms are well maintained

22. To take full responsibility for all paperwork in connection with money as follows:

a. To ensure that client’s check is entered by clients name in the data base

b. To ensure that appointments if any are filled out correctly and that each client’s portfolio and type of service required is entered correctly.

c. To ensure that appointment changes and cancelation are altered and that clients are telephoned as quickly as possible in the event of cancellations or stylist absence.

23. To be responsible for controlling petty cash expenditure and ensuring that receipts are obtained for expenses. All petty cash expenditure must be authorized by the Managing Director.

All tasks can be modified removed or added by the managing director at anytime

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JOB DUTIES AND RESPONSIBILITIES: 1. To adhere to financial guidelines e.g. Expenditure salon overheads as lay down by Managing Director(s). 2. To maintain and constantly review client service…

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JOB DUTIES AND RESPONSIBILITIES:

1. To adhere to financial guidelines e.g. Expenditure salon overheads as lay down by Managing Director(s).

2. To maintain and constantly review client service standards.

3. To work with Managing Director in maintaining hairdressing and techniques in keeping with client’s wishes and current fashion trends.

4. To ensure salon cleanliness and maintenance is in keeping with the company’s general policy on services.

5. To ensure that small maintenance jobs are carried out

6. To discipline and guide all members of staff to create a happy working atmosphere for the benefit of both staff and clients.

7. To encourage and motivate all staff to maximum potential, both technically and professionally for their individual benefit and future growth of the company.

8. To communicate through all staff levels e.g. Stylists, Apprentices:

a. Company policies and procedures

b. Company’s future plans

c. Management’s satisfaction and dissatisfaction

d. Feedback through correct channels of staff’s criticisms, ensuring that these are given a satisfactory answer.

9. To ensure that grievance procedures are carried out as laid down in each individual’s contract of employment.

10. Together with Managing Director(s) to plan future staff requirements to maintain staff levels and fluctuations in trade throughout the year.

11. To ensure smooth running of reception area in particular with overall responsibility for cash and paperwork procedures.

12. To constantly review the notice board area to ensure it is up to date and current.

13. To action all directives whether verbal or written within the time specified through the correct channels e.g. Staff grievances and complaint procedures.

14. To attend soirees and demonstrations when required by the Managing Director

15. To attend meetings with the Managing Director(s) when required.

16. To work closely with Managing Director in promoting the Company’s image though all media e.g. advertising, shows (trade and public) to increase Company’s reputation and client count.

17. To ensure that the Company’s policies in relation to:

a. Hairdressing trends and techniques

b. Staff dress and appearance

18. To advise clients of all products available for retail purchase, in order that they keep their hair in good condition

19. To liaise with Managing Director(s) on ordering stock, including maintaining stock levels, and to ensure that staff are aware of this. To follow the guidelines on controlling and accounting for stock, ensuring that paperwork is completed accurately.

20. To complete and check weekly control sheet, with particular attention to accuracy of stylists revenue.

21. To ensure that staff shifts are well prepared and that the uniforms are well maintained

22. To take full responsibility for all paperwork in connection with money as follows:

a. To ensure that client’s check is entered by clients name in the data base

b. To ensure that appointments if any are filled out correctly and that each client’s portfolio and type of service required is entered correctly.

c. To ensure that appointment changes and cancelation are altered and that clients are telephoned as quickly as possible in the event of cancellations or stylist absence.

23. To be responsible for controlling petty cash expenditure and ensuring that receipts are obtained for expenses. All petty cash expenditure must be authorized by the Managing Director.

All tasks can be modified removed or added by the managing director at anytime

Job Details

Preferred Candidate

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To overlook the activities of a ship repair workshop and ensure that all the jobs handled are completed on time, …

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To overlook the activities of a ship repair workshop and ensure that all the jobs handled are completed on time, makes higher than targeted profit and complies with the quality while maintaining a safe working environment.

Job Responsibilities not limited to:

- Optimum utilization of resources available for the workshop in terms of machinery, manpower, utilities, consumables etc for the various jobs being conducted for various clients.

· To ensure that the given job is completed within the allocated time frame and budgeted cost and to report all deviations with analysis and corrective action.

·Coordinate with customers for planning and scheduling of activities prior to commencement of work and ensure appropriate approvals for the same.

· To develop and implement procedures for requisition of bill of materials and other resources from stores and purchase department and liaison with sub – contractors to get material and ensure their payments are made on time.

· To work within the frame work of the contracts/class rules/international standards for the department

· To coordinate all related activities pertaining to testing, pre-commissioning and commissioning of equipment and machinery.

· To coordinate with other departments within the Company for issues relating to administration and production.

· Completion and submission of all required documentation to support the workshop activities including damage reports, repair procedures, quality tests and results, completion reports, additional work reports etc.

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IDC Middle East, Turkey & Africa IDC is expanding its global business in the Middle East & Africa region. We are looking for Market Research Analysts – IHD and HW Markets to join our team in Morocco. The…

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IDC Middle East, Turkey & Africa

IDC is expanding its global business in the Middle East & Africa region. We are looking for Market Research Analysts – IHD and HW Markets to join our team in Morocco. The positions will serve both North Africa operations as well as support the regional goals and business strategy throughout the Middle East and Africa region.

Reporting to the Regional Program Manager, these roles support IDC’s rapidly growing business in all areas of IT. We are looking for Analysts in area of Imaging and Hardcopy devices (IHD) and Hardware Markets.

Responsibilities:

- conduct primary and secondary research and data collection in IHD & HW area of ICT market;

- analyze business and market trends;

- work with quantitative market sizing and forecasting analytical tools;

- prepare thorough and well-organized reports;

- work with large data cuts and databases;

- contribute to consulting engagements and play a support role in business development.

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Our client is an expanding leader in industrial, building materials and fiberglass manufacturing. With rapid expansion plans for 2012 they are an exciting multinational company to be a part of. We are looking for an experienced Supply Chain…

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Our client is an expanding leader in industrial, building materials and fiberglass manufacturing. With rapid expansion plans for 2012 they are an exciting multinational company to be a part of.

We are looking for an experienced Supply Chain Manager to join their team in Jubail, Saudi Arabia. This is a senior role, reporting directly to the COO

OVERVIEW OF ROLE

The Supply Chain Manager will manage a team responsible for planning and sourcing all raw materials, supplies and contracted services totalling SR 50+ million per year from domestic and foreign sources. In addition, the SCM will oversee the logistics functional areas including all inbound and outbound transportation and warehousing of raw materials and finished goods.

The Supply Chain Manager works under the COO in conjunction with the Sales and Marketing Manager to ensure that customer demands are met efficiently and effectively. The Shipping, Procurement, and Warehouse Supervisors as well as the Planning Officer will be reporting directly to the Supply Chain Manager.

KEY RESPONSIBILITIES

Purchasing

• Global sourcing all raw materials (approximately SR 75 million per year)

• Plan material requirements for production

• Maintain minimum inventories of all materials while keeping inventories under budget

• Maintain qualified alternative sources for all raw materials

• Sourcing all supplies and contracted services

• Secure and maintain duty exemption certificates for all imported materials

• Achieve cost savings goals consistent with business plan

• Develop and maintain contracts for essential, critical materials, supplies and services

Logistics

• Manage transportation of all incoming materials and goods including customs, clearing and warehousing

• Manage warehousing of all finished goods

• Oversee transportation of finished goods sales to customers (approximately 300 truckloads per month)

• Identify and contract with transportation firms (land and ocean) for transport of finished materials

• Maintain the quality and cost effectiveness of logistics operations

ESSENTIAL CRITERIA

• Bachelor’s degree, preferably in business administration, management, industrial technology, or industrial engineering

• At least 10 years experience within manufacturing industry firms

• 5-10 years in a supply chain/ procurement/ logistics position

• Glass fiber experience a plus

• Open to all nationalities

COMPENSATION & BENEFITS

• Salary package will reflect experience levels and will depend on the candidate

• As a guide 30k SAR per month/ $100k USD per annum PLUS Accommodation and Transport allowances

• (Proof of current earnings will be required at reference stage)

• Health insurance for the employee and family (number of dependants varies, usually 2)

• Round trip ticket every year for the employee and eligible dependants to his point of origin

• 30 paid vacation days per year

• Tax free salary

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