JOB DUTIES AND RESPONSIBILITIES: 1. To adhere to financial guidelines e.g. Expenditure salon overheads as lay down by Managing Director(s). 2. To maintain and constantly review client service…
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JOB DUTIES AND RESPONSIBILITIES:
1. To adhere to financial guidelines e.g. Expenditure salon overheads as lay down by Managing Director(s).
2. To maintain and constantly review client service standards.
3. To work with Managing Director in maintaining hairdressing and techniques in keeping with client’s wishes and current fashion trends.
4. To ensure salon cleanliness and maintenance is in keeping with the company’s general policy on services.
5. To ensure that small maintenance jobs are carried out
6. To discipline and guide all members of staff to create a happy working atmosphere for the benefit of both staff and clients.
7. To encourage and motivate all staff to maximum potential, both technically and professionally for their individual benefit and future growth of the company.
8. To communicate through all staff levels e.g. Stylists, Apprentices:
a. Company policies and procedures
b. Company’s future plans
c. Management’s satisfaction and dissatisfaction
d. Feedback through correct channels of staff’s criticisms, ensuring that these are given a satisfactory answer.
9. To ensure that grievance procedures are carried out as laid down in each individual’s contract of employment.
10. Together with Managing Director(s) to plan future staff requirements to maintain staff levels and fluctuations in trade throughout the year.
11. To ensure smooth running of reception area in particular with overall responsibility for cash and paperwork procedures.
12. To constantly review the notice board area to ensure it is up to date and current.
13. To action all directives whether verbal or written within the time specified through the correct channels e.g. Staff grievances and complaint procedures.
14. To attend soirees and demonstrations when required by the Managing Director
15. To attend meetings with the Managing Director(s) when required.
16. To work closely with Managing Director in promoting the Company’s image though all media e.g. advertising, shows (trade and public) to increase Company’s reputation and client count.
17. To ensure that the Company’s policies in relation to:
a. Hairdressing trends and techniques
b. Staff dress and appearance
18. To advise clients of all products available for retail purchase, in order that they keep their hair in good condition
19. To liaise with Managing Director(s) on ordering stock, including maintaining stock levels, and to ensure that staff are aware of this. To follow the guidelines on controlling and accounting for stock, ensuring that paperwork is completed accurately.
20. To complete and check weekly control sheet, with particular attention to accuracy of stylists revenue.
21. To ensure that staff shifts are well prepared and that the uniforms are well maintained
22. To take full responsibility for all paperwork in connection with money as follows:
a. To ensure that client’s check is entered by clients name in the data base
b. To ensure that appointments if any are filled out correctly and that each client’s portfolio and type of service required is entered correctly.
c. To ensure that appointment changes and cancelation are altered and that clients are telephoned as quickly as possible in the event of cancellations or stylist absence.
23. To be responsible for controlling petty cash expenditure and ensuring that receipts are obtained for expenses. All petty cash expenditure must be authorized by the Managing Director.
All tasks can be modified removed or added by the managing director at anytime
Job Details
| Date Posted: |
2011-12-01 |
| Job Location: |
Beirut, Lebanon |
| Job Role: |
Management |
| Company Industry: |
Administration |
Preferred Candidate
| Career Level: |
Mid Career |
| Nationality: |
Lebanon |
| Degree: |
Bachelor’s degree/higher diploma |
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