Call center representative to work from home and respond to client support calls and file incident reports on the online…
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Call center representative to work from home and respond to client support calls and file incident reports on the online system
Additional Information
| Joining Date: |
2011-06-01 |
| Industry: |
Computer/Software; Computer/Hardware |
| Job Location: |
Jeddah, Saudi Arabia |
| Career Level: |
Entry Level |
| Gender: |
Female |
| Date Posted: |
2011-05-10 |
Apply Now – Jobs in Saudi Arabia – Jobs in Jeddah – Jobs in Riyadh – Search All Jobs
ممثل خدمة عملاء عن طريق الهاتف (Call Center). Additional Information Joining Date: 2011-05-14 Industry: Employment Placement Agencies/Recruiting; Banking Job Location: Riyadh, Saudi Arabia Career Level: Entry…
Originally posted here:
ممثل خدمة عملاء عن طريق الهاتف (Call Center).
Additional Information
| Joining Date: |
2011-05-14 |
| Industry: |
Employment Placement Agencies/Recruiting; Banking |
| Job Location: |
Riyadh, Saudi Arabia |
| Career Level: |
Entry Level |
| Employment Status: |
Full time |
| Monthly Salary: |
US $2,000 |
| Nationality: |
Saudi Arabia |
| Gender: |
Male |
| Date Posted: |
2011-05-04 |
Apply Now – Jobs in Saudi Arabia – Jobs in Jeddah – Jobs in Riyadh – Search All Jobs
Acteur majeur de l’emploi dans le secteur des centres d’appel au Maroc, RH CALL CENTER, cabinet de recrutement spécialisé, recherche pour l’un de nos clients, groupe européen…
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Acteur majeur de l’emploi dans le secteur des centres d’appel au Maroc, RH CALL CENTER, cabinet de recrutement spécialisé, recherche pour l’un de nos clients, groupe européen leader du secteur offshoring, des conseillers clients sur un projet spécialisé en téléphonie et accès ADSL .
- Vous assurez le traitement des appels techniques des clients (pannes informatiques, problèmes de logiciels ou de configuration…) et leurs résolutions.
- Vous Assurez une assistance technique aux clients désemparés, notamment lors des phases d’installation et de mise à jour de produits ou de matériel divers.
- Vous utilisez des questions filtres pour effectuer un diagnostic rapide d’une situation et proposer ensuite la solution la plus pertinente.
- Vous représentez l’entreprise en termes d’image et de rapport au public.
Additional Information
| Industry: |
Telecommunications |
| Job Location: |
Rabat, Morocco |
| Career Level: |
Entry Level |
| Date Posted: |
2011-03-25 |
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We are seeking an intelligent and ambitious Customer Care Representative for our reputable and expanding Online Services company based in Ajman, UAE. Candidates with previous experience in customer service, call …
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We are seeking an intelligent and ambitious Customer Care Representative for our reputable and expanding Online Services company based in Ajman, UAE. Candidates with previous experience in customer service, call center and office administration are encouraged to apply. Knowledge of MS Office, internet, office correspondence and basic telephone etiquette is mandatory. Must have Strong communication and interpersonal skills.
The individual will be responsible for:
- Attending all customer inquiries in an efficient and professional manner.
- Assisting customers with all required product information, often involving use of computer.
- Communicating courteously and patiently with customers by telephone and email.
- Investigating and solving customers’ problems.
- Providing operational and administrative support.
- Handling customer feedback received via phone or email.
Additional Information
| Industry: |
Internet/E-commerce |
| Job Location: |
Ajman, United Arab Emirates |
| Career Level: |
Mid Career |
| Employment Status: |
Full time |
| Monthly Salary: |
US $2,000 |
| Date Posted: |
2011-03-21 |
Apply Now – Jobs in UAE – Jobs in Abu Dhabi – Jobs in Dubai – Search All Jobs
Job summary: – Support key work by compensating for execution failures in daily operations and facilitating unplanned work. – Provide relief coverage across the territory. Principal Responsibilities: Handling Daily Operations – Print LPO’s and ensures the availability of the products – Ensure…
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Job summary:
- Support key work by compensating for execution failures in daily operations and facilitating unplanned work.
- Provide relief coverage across the territory.
Principal Responsibilities:
Handling Daily Operations
- Print LPO’s and ensures the availability of the products
- Ensure coverage of all routes; running emergency routes when necessary.
- Supervise 100% SKU load for each Van Salesman.
- Manage commission templates and attendance reports and submit to HR on a monthly basis.
- Hire, train, and motivate temporary helpers.
- Coordinate vacation and sick leaves for all Van Salesman within the territory.
- Follow up on pending payments.
- Supervise department vehicle checks by Van Salesman and helpers.
- Monitor routes daily.
Providing Territory Support
- Maintaining excellent customer relations and customer service.
- Supervise Van Salesman market execution.
- Provide routing and file maintenance support, including Free of Charge slips and credit note copies.
- Check daily sales report to monitor the monthly sales performance.
- Keep a daily out of stock report.
- Ensure selling tools and point of purchase material is available with all Van Salesman.
- Coordinate completion of identified resets, special events and equipment delivery as and when it is needed.
- Execute Marketing Support Funds provided by the Key Account Executive, such as credit notes and FOC slips, with finance department.
- Keep track of fridge allocation and ensure proper usage by customer.
Tracking Measures and Conducting Problem Solving
- Resolving cases as sent by the call center.
- Identify recurring problems for continuous process improvement.
- Attend to customer needs and complaints in a proactive manner.
- Actively participate in problem solving process.
-Take initiative to solve issues in alignment with Supervisor
- Ensure the collection of all Key Performance Indicators (KPIs) as per the company’s direction.
Additional Information
| Industry: |
FMCG |
| Job Location: |
Dubai, United Arab Emirates |
| Career Level: |
Mid Career |
| Gender: |
Male |
| Date Posted: |
2011-02-21 |
Apply Now – Jobs in UAE – Jobs in Abu Dhabi – Jobs in Dubai – Search All Jobs
Categories: Abu Dhabi, Call Center, Customer Service, Dubai, Fast Moving Consumer Goods (FMCG), Finance, Marketing, Operations, Resumes, Sales, Sibi, UAE
- The Agents will be required to make active sales through cold calling.
- Agents will be required to make leads through calling.
- Shift timings are 11 pm to 7 am.
- It is an8 hrs shift with 45 min of break.
- The agents would have to confirm the activation of sales through the customers.
- Agents At Work is an equal opportunity provider.
- Females are encouraged to apply.
- There is a great opportunity for career growth and success waiting for you.
- Agents will be given commission and incentives/bonuses.
- After 4 months of job, the leading TSR will be promoted to the post of Team Leader.
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1. Taking care of existing clients.
2. To bring new business to the organization
3. Develop business to increase revenue & achieve targets.
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It is a rapidly growing company and we are between growth and maturity stage for the last 3 years. It is totally the outbound call center and our business is basically American oriented. Our basic vision is to reach at the maximum level of call center industry. And our mission is to achieve the goal of doing maximum sales
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Our company is looking for an expert Web/Graphics Designer who should have working experience in Adobe CS, Flash. Other than that he/she should have Good knowledge of CSS, HTML and designing tools.
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Our company is looking for an expert Website Developer who should have working experience in ASP.NET, ASP, PHP, AJAX, Jquery, MS SQL and MY SQL.
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