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IDC Middle East, Turkey & Africa IDC is expanding its global business in the Middle East & Africa region. We are looking for Market Research Analysts – IHD and HW Markets to join our team in Morocco. The…

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IDC Middle East, Turkey & Africa

IDC is expanding its global business in the Middle East & Africa region. We are looking for Market Research Analysts – IHD and HW Markets to join our team in Morocco. The positions will serve both North Africa operations as well as support the regional goals and business strategy throughout the Middle East and Africa region.

Reporting to the Regional Program Manager, these roles support IDC’s rapidly growing business in all areas of IT. We are looking for Analysts in area of Imaging and Hardcopy devices (IHD) and Hardware Markets.

Responsibilities:

- conduct primary and secondary research and data collection in IHD & HW area of ICT market;

- analyze business and market trends;

- work with quantitative market sizing and forecasting analytical tools;

- prepare thorough and well-organized reports;

- work with large data cuts and databases;

- contribute to consulting engagements and play a support role in business development.

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Job Outline 1. Project Leading and Control:To plan, lead and monitor in-house development projects to meet specified quality criteria, on time and within budget. To collaborate closely with stakeholders on projects and progress. To plan and organise the testing…

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Job Outline

1. Project Leading and Control:To plan, lead and monitor in-house development projects to meet specified quality criteria, on time and within budget. To collaborate closely with stakeholders on projects and progress. To plan and organise the testing, implementation and any necessary training associated with new project development.

2. Analyse Requirements:To perform and document detailed analyses including needs assessment, task analysis, content analysis, learner characteristic assessment, environmental review, and instructional analysis to ensure appropriateness of instructional materials. This involves direct liaison with the customer and subject matter experts, as well as with representative samples of the intended learner audience.

3. Determine Learning Approach: To determine the appropriate learning approach and delivery medium to be used for assigned projects based on information attained during the needs analysis phase and document the rationale for the medium selection (e.g. live classroom, live WBT, webinar, CBT, job aid, documentation etc.).

4. Design Online Content:To plan and produce designs for online learning materials using instructional systems design processes to develop CBT, WBT and blended courseware. Apply the appropriate learning theory, instructional theory, and/or applications of media to instructional scenarios, structuring the courses into meaningful sections and arranging into a logical hierarchy or sequence. Determine the overall mix of media (text, graphics, audio, animation, video, etc.), required to deliver the online content. Determine the hardware and software environment required for the delivery of the instructional strategy in collaboration with technical colleagues.

5. Develop and Test Online Content: To ensure the instructional integrity of content development through systematic design and clear writing of scripts, narratives, and storyboards. Provide appropriate interaction and feedback and develop test items to adequately cover and accurately measure achievement of learning objectives. To prepare overall course scripts, bringing together text, interactions, audio and video scripts, image and animation specifications. To test the course with typical students and refine content as necessary to meet agreed specifications. This will require the production of initial prototypes to illustrate suggested treatments and to gain the acceptance of the customer.

6. Measurement and Standards: To develop and maintain standards for instructional design and conduct quality assurance on instructional materials produced in-house by subject matter experts or by outsourcing vendors.

7. Consultancy Support for Training Units:To provide consultation to the Emirates Group in the application of instructional design and the use of technology in the delivery of instruction. To plan, develop and teach development workshops and other activities in areas of instructional design and in the use of specific learning technology tools.

8. Research and Development: To conduct targeted research to develop the instructional design of interactive activities, simulations, animations, videos, and other course components to most effectively meet learning objectives. Contribute to the development and implementation of sound workplace practices to automate services and facilitate communications among workers and with customers and outsourced vendors. To continually explore new technologies for potential application to instructional problems and to provide direct supervision to trainees and junior team members.

9. Maintain Courseware: To identify areas of weakness in courses based on measurement and feedback defined at the analysis stage and to implement improvements in the materials. To liaise with colleagues to ensure that all materials are documented accurately in the core curriculum mapping and reflected accurately in the learning management system.

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Our client is the biggest Building and Homewares retail store in the Middle East. The organization has departments including furniture, bathrooms, kitchens, tools and hardware…

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Our client is the biggest Building and Homewares retail store in the Middle East. The organization has departments including furniture, bathrooms, kitchens, tools and hardware products

We are looking for a Customer Relation Manager to join their rapidly expanding team

KEY RESPONSIBILITIES

• Manage CRM Team for three sections

• Set up the yearly Marketing Strategy to attract new customers

• Plan the customer relation programs and projects

• Maintain good relation with existing clients

• Manage and maintain projects and implementation

• Insure highest standards of customer communication & Services

• Develop & effectively communicate & reinforce marketing plan with clear objectives, expectations and responsibilities

• Attend monthly meetings with both Marketing Communications and Marketing Research sections

BENEFITS

• This should be used as a guide ONLY and will reflect experience levels and interview performance

• Max 1500 KWD monthly ($65k USD per annum). Depending on Qualifications and Experience

• Tax Free

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Our client is the biggest Building and Homewares retail store in the Middle East. The organization has departments including furniture, bathrooms, kitchens…

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Our client is the biggest Building and Homewares retail store in the Middle East. The organization has departments including furniture, bathrooms, kitchens, tools and hardware products

We are looking for a Supply Chain Manager / Director to join their rapidly expanding team in Kuwait

Reporting to: CEO

KEY RESPONSIBILITIES

• Responsible for demand planning section, fleet, Logistics and freight

• Will manage team of senior managers and managers for all above department

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We are looking to recruit young & energetic candidates as a ‘Sales Executive (IT Distribution)’. You will be based in Jebel Ali (UAE) and look after Dubai, Abu Dhabi and Qatar markets. Key responsibilities to include but not limited …

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We are looking to recruit young & energetic candidates as a ‘Sales Executive (IT Distribution)’. You will be based in Jebel Ali (UAE) and look after Dubai, Abu Dhabi and Qatar markets.

Key responsibilities to include but not limited to:

- Must have a minimum of 3-5 years experience in a distribution company selling high end Computer Accessories

- Good team player

- Excellent communication & negotiation skills

If you meet the above criteria and would like to work with a forward thinking Organization, then we would like to hear from you.

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The ideal candidate should hold an Engineering Degree/Diploma with minimum 5-7 years of relevant experience and preferably below 40 years of age. Your basic function and scope of work will involve managing sales (Major Retail Chains & Channel)…

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The ideal candidate should hold an Engineering Degree/Diploma with minimum 5-7 years of relevant experience and preferably below 40 years of age.

Your basic function and scope of work will involve managing sales (Major Retail Chains & Channel) of IT Products like storage devices, computer accessories, Notebook Accessories, Apple Accessories and Computer Software. Apart from having good knowledge of major customers & markets in MENA region, the candidate must have experience in dealing with Retail Stores such as Carrefour, Sharaf DG, Plugins, Virgin etc.

You should also be a good team player and must have excellent communication & negotiation skills.

If you meet the above criteria and would like to work with a forward thinking Organization, then we would like to hear from you.

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The Outdoor Sales Engineer has technical/engineering responsibility for all phases of an enterprise 802.11 (WLAN) network lifecycle including architecture, design, surveys, deployment, …

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The Outdoor Sales Engineer has technical/engineering responsibility for all phases of an enterprise 802.11 (WLAN) network lifecycle including architecture, design, surveys, deployment, troubleshooting and operations/management. Depending on the size and geographic scope of each customer engagement, this role may have lead technical responsibility or may be part of a larger team. The Outdoor SE has a variety of professional certifications and has successfully completed training from one or more major vendors of WLAN equipment. This Outdoor SE is a member of the EMEA sales organization.

Principal Duties and Responsibilities

Customer Responsibilities:

• Provide technical outdoor WLAN and wire-line consulting and engineering services to Aruba clients

• Design/architect wireless networks, including wireline core LAN integration for connectivity, authentication, management and other relevant services

• Facilitate engineering and architecture meetings with all necessary levels of customer staff for the project (typically from VP/Director Network Services down to Network Analyst level)

• Stage/pilot/test networks designed by this individual, customers and/or other peers within Aruba as required from engagement to engagement

• Plan, perform and document indoor and outdoor site surveys in the field using 802.11 diagnostic tools including spectrum analysis equipment.

• Install, configure and certify network equipment independently, or in conjunction with field cabling and hardware installation teams

• Formulate technical action plans for analyzing and resolving performance problems related to 802.11 WLAN networks and/or their wireline dependencies

• Generate documentation in the form of project plans, network designs, topology diagrams, IP/VLAN address schemas, configuration files, site survey reports, heat maps, case notes, tech tips and best practices

• Work on complex problems requiring in-depth fault analysis and troubleshooting skills

• With the Project Manager, develop a project plan to deliver on customer requirements

Internal Responsibilities:

• Providing technical sales support to salespeople and partners for various technologies as related to WLAN products and services

• Assist in pricing customer proposals, including generating Bills-of-Materials and working with applicable vendors to identify the proper part numbers for a customer solution

• Delivers presentations to prospective clients under the direction of the relevant sales person or Practice Lead

• Based on requirements, architect custom solutions to meet customer needs

• Provides technical leadership on proposals, RFP and RFI responses

• Maintains broad knowledge of industry solutions and competitors

• Proposes new Aruba solutions; Identify new outdoor WLAN products or services that are of interest to the marketplaces served by Aruba

• Participate in the product planning and field testing process for outdoor equipment

• Builds test/demonstration solutions

• Provide technical training cross-training to relevant groups as needed, including Aruba and partner SEs

• Mentoring/career counseling/management for more junior staff

• Participate in serviceability enhancement requirements

• Work effectively in a team environment

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This job role will be an exciting opportunity for ambitious sales people. The Inside Sales Rep is responsible for achieving quarterly and annual goals …

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This job role will be an exciting opportunity for ambitious sales people. The Inside Sales Rep is responsible for achieving quarterly and annual goals by managing a territory using the telephone and Web 2.0 technologies mainly. The ISR will build direct relationships with end user organizations on major opportunities and will work closely with, and leverage, the selected channel partners to maximize the revenue opportunities within the territory. This role is ideal for candidates who enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual goals through strong collaboration with partners and internal stakeholders. The ideal candidate is success-driven, fast-paced, and works well in a diverse team and enjoys a dynamic and changing environment.

Will contact potential customers to sell wireless solutions against a qaurterly target.

Will report weekly, monthly and quarterly

Will manage sales cycle and required resources to clsoe deals

Will be responsbile for demand geneartion activities to increase pipeline

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– Support, service and help the company’s employees through the functions of the help desk. – Troubleshoot PC software and hardware. – Provide assistance and support to the System Administrator in the …

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- Support, service and help the company’s employees through the functions of the help desk.

- Troubleshoot PC software and hardware.

- Provide assistance and support to the System Administrator in the IT department.

- Perform monthly maintenance services on hardware and software

- Proactively advise Information Technology Management on new technologies

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Position Responsibilities: 1. Provide assistance to management staff in implementing personnel administration program and activities by ensuring compliance with the approved company policies and procedures. 2. Management of full spectrum of HR including recruitment, staffing, performance management, …

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Position Responsibilities:

1. Provide assistance to management staff in implementing personnel administration program and activities by ensuring compliance with the approved company policies and procedures.

2. Management of full spectrum of HR including recruitment, staffing, performance management, compensation/benefits functions, etc.

3. Implement HR Personnel administration activities in the organization to update employees’ personal records like contract of employment, medical insurance, social security, etc. through strict adherence to approved policies & procedures.

4. Give briefing to new recruits so that they are quickly integrated into the organization by acquiring essential knowledge in the different administration process & procedures.

5. Assist and train subordinates in order to transfer substantial know-how in all administration activities.

6. Facilitate evaluation discussion with subordinates whenever applicable, according to the Organization’s evaluation manual through open discussion to establish employees’ development and performance awareness.

7. Oversee personnel administration activities like personal files, records, salary increase, etc. through efficient, effective & equitable implementation of the policies and standards of the company.

8. Manage, mentor & develop employees, whenever applicable, and ensure they are provided opportunities for development and that career paths and succession plans are chartered out through a succession/ progression development interventions.

9. Execute corrective & preventive actions imposed to erring employees in compliance to the approved company policies and Saudi labor law to inculcate discipline and obedience from all employees.

Experience & Education:

1. 4 -5 years of experience in the field of HR or personnel administration, in a mid-size organization, a minimum of 2 years of managerial experience is a must.

2. A BSc Degree in HR or business administration is a must.

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