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Telesales for a growing web development company telesales that are fluent in English, polite and knowledgeable in normal day to day usage of the Internet and email, people with previous experience in this field are preferred. Job Details Date Posted…

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Telesales for a growing web development company telesales that are fluent in English, polite and knowledgeable in normal day to day usage of the Internet and email, people with previous experience in this field are preferred.

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o Online marketing and Google analytics reporting o Social media updates/campaigns and profile management o On-going liaison with internal clients to establish online needs o Establishing the online needs…

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o Online marketing and Google analytics reporting

o Social media updates/campaigns and profile management

o On-going liaison with internal clients to establish online needs

o Establishing the online needs of stakeholders particularly members to develop and improve the stakeholder’s online experience

o Managing SEO activity

o Online marketing/engagement/updating training sessions for staff

o Demonstrating online best practice

o Enhancing engagement; encouraging online community sign ups and website visits through creative use of content

o Providing cover in the absence of other members of the team

o Understanding of all aspects of online marketing including online strategy and branding

o Excellent knowledge of digital trends, innovations, user experience and open source web platforms.

o Excellent working knowledge of Twitter, LinkedIn, Facebook and other social media platforms and measurement tools

o Ability to confidently write, edit and proof web copy including social media updates

o Experience of creating and launching websites and microsites from start to finish

o Experience in sourcing and planning online content to maximise stakeholder engagement

o Working knowledge of database marketing and PPC campaigns

o Fluent in optimisation techniques, applications and best practise

o Ability to absorb online needs from different departments, reflecting them in an online environment in a cohesive, ‘on brand’ way

Design, manage and implement internet marketing programs including paid search marketing, organic optimization, blog implementation and link-building

•Manage regular reporting and tracking, and report metrics appropriately and flagging issues for internal stakeholders

•Develop and manage budgets and metrics, understand and implement coding schemes for the purpose of tracking

•Analyze and report program performance; provide recommendations and results for improvement and new programs.

•Propose new internet marketing strategies

•Create feature specification documents to improve the website and other online projects.

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• Establish and maintain trusted relationship with customers by delivering quality service and increasing service value. • Understand customer goals and business and service plans for proper account planning and execution…

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• Establish and maintain trusted relationship with customers by delivering quality service and increasing service value.

• Understand customer goals and business and service plans for proper account planning and execution.

• Discuss and identify service improvements, new services and service opportunities with customers during regular service meetings to optimize service performance and increase service revenues.

• Ability to perform professional communications with customers related to new services, technologies and how hosting services can be aligned to their business needs.

• Engage with customers during solution phase to capture service level requirements (SLRs) and develop service level agreements (SLAs) and align them with service delivery capabilities.

• Act as primary point of contact for all customer and internal service related escalations and critical service incidents.

• Work actively with incident management on customer critical and complex incidents to ensure resolution in a timely manner.

• Monitor closely service performance and service metrics to ensure proper service delivery and take immediate actions to avoid breaches of SLAs.

• Work proactively on customers’ service and business issues and liaise with other departments for customer concerns that may affect customer satisfaction and retention.

• Collect and record customer service trends and feedback for service analysis and planning.

• Analyze service records and performance regularly and review with customer and internal operation teams to set action and plans required for improving level of service and mitigate service risk.

• Follow relevant SLM process and engage continuously with other management processes (e.g. Incident Management, Change Management, etc..) for smooth and effective service delivery.

• Record and follow up on timely closure of action points that are agreed with customer and other parties.

• Prepare monthly SLA reports and ensure sending along with other service reports to EHDF customers.

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This is a perfect opportunity if you want to be a part of a fast paced entrepreneurial organization, take end to end ownership of the revenue generating capabilities of an organization and get rewarded for it, and…

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This is a perfect opportunity if you want to be a part of a fast paced entrepreneurial organization, take end to end ownership of the revenue generating capabilities of an organization and get rewarded for it, and if you enjoy being on the cutting edge.

DOES THIS DESCRIBE YOU?

Do you?

Strive to be the best!

By:

- Learning Continually

- Producing with Pride

- Being Innovative

Obsess about empowering others to lead better lives

By:

- Being humble, respectful, and approachable

- Focusing on developing, growing, and supporting your stakeholders

- Encouraging team work, fun, and motivation

- Rewarding and celebrating success

Create Value by Doing More with Less

By:

- Taking personal responsibility for improving our environment

- Taking well analyzed and determined decisions

- Executing to plan

Embrace change with a positive attitude

Communicate openly, honestly, and often

If you do, this may be the perfect opportunity for you.

WHAT YOU WILL BE DOING:

Systemize: Participate in setting company-wide revenue generating strategy including strategies for hiring, training, product offering and pricing, and geographic expansion. Translate strategies into SMART plans and budgets.

Humanize: Hire, train, and develop Sales Managers and setting systems and processes for hiring, training, developing Relationship Managers.

Execute: Take a leadership role in expanding markets, and growing market share in existing markets in;Take ownership of both revenue and expenses.

Innovate: Continually learn and assess what is happening in the market from product, people, pricing, and process perspective.

HOW WE MEASURE SUCCESS IN THIS ROLE:

2 words: GROWTH, PROFITABLY

You will own the revenue and the expenses of your sales geographies and will manage both. The primary objective is Sales growth. Incentives are based on the % of sales growth given a minimum level, agreed upon profitability.

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Objective: The Senior Account Manager(HP) should have the focus on selling HP product portfolio to targeted list of small and medium businesses, corporate accounts, government agencies, schools and Oil Sectors, using all sales methods in collaboration with …

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Objective:

The Senior Account Manager(HP) should have the focus on selling HP product portfolio to targeted list of small and medium businesses, corporate accounts, government agencies, schools and Oil Sectors, using all sales methods in collaboration with the presales team & CBS sales teams. The successful candidate in this position will perform resolution of customer issues and will participate in important negotiations with key customers. Responsibilities include solution selling with a customer first mentality and selling across hp’s product family mainly on the HP active product family and HP networking, using Qnet presales & orders processes and inputting leads activities & order in Qnet POS system. The representative also responds to telephone inquiries regarding order delivery/expediting, and routes customer to appropriate company resources as needed. The position carries account responsibility with quota.

Roles and Responsibilities:

Selling hp commercial Networking and Active products and services.

Converting customer leads into sales orders and maximizing order size through cross-selling and up-selling techniques

Quota and sales driven environment

Metric and fact driven decision-making thinking

Fast-paced, high energy, competitive environment

Maintaining understanding of market knowledge & conditions, competitor products and pricing; using this knowledge to position Qnet-HP products/services combo in a favorable manner

Promote hp brand by educating and motivating customers

Supporting customer relationship management by building customer profiles

Reporting customer interests and needs to direct superiors to improve offerings

Maintaining in-depth knowledge of hp products by attending training sessions and close relation with HP local technical staff.

Transformation of customer needs to benefits provided by hp products

to work closely with presales team to assure meeting customer’s KPIs and total satisfaction.

Reporting of leads, potentials, and all activities to superior on a weekly bases.

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Responsible for performing sales activities, locally and regionally. Develops and implements agreed upon marketing plan which will meet business goals of expanding customer base in the marketing area. Works within the sales …

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Responsible for performing sales activities, locally and regionally. Develops and implements agreed upon marketing plan which will meet business goals of expanding customer base in the marketing area. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.

Responsibilities:

-Demonstrates technical selling skills and product knowledge in all areas that allows giving effective presentation.

-Develops annual business plan in conjunction with Sales Manager, with detailed activities to follow during the fiscal year,

-Complete understanding of pricing and proposal models.

-Demonstrates the ability to carry on a business conversation with business owners and decision makers.

-Maximizes all opportunities in the process of closing a sale.

-Sells consultatively and makes recommendations to prospect clients of the various solutions the company offers to their business issues.

-Develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking.

-Assists in the implementation of company marketing plans as needed.

-Creates and conducts effective proposal presentations and RFP responses that identify prospects business problems, the effects of the problems, and business solutions to their problems.

-Responsible for sourcing and developing client relationships and referrals.

-Demonstrates the ability to gather, submit detailed business information for underwriting, pricing, and presentation of solutions to identified prospects’ business problems.

-Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of Microsoft Outlook to maintain accurate records to maximize territory potential.

-Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

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Responsible for coordinating activities pertaining to introducing and facilitating our core e-business service to our customers tha serves information processing by planning…

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Responsible for coordinating activities pertaining to introducing and facilitating our core e-business service to our customers tha serves information processing by planning, organizing, and executing coordination tasks, maintaining the smooth operation flow and providing efficient customer service services.

Responsibilities and Duties:

- Arrange for periodic coordination meetings with vendors for the purpose of introducing the business services to clients.

- Back and forth routine follow ups with vendors for executing special events, and requesting missing function.

-Handles incoming / outgoing telephone calls, following up and corresponding with clients.

-Handling customer care incidents and correspond accordingly with concerned parties.

-Performs updates, data entry and produce periodic reports on back office applications.

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Job Summary: Performs a variety of administrative, secretarial and clerical duties for the department. Coordinates and participates in office support functions of the…

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Job Summary:

Performs a variety of administrative, secretarial and clerical duties for the department. Coordinates and participates in office support functions of the department’s goals and objectives.

Major Responsibilities:

Maintains a calendar of activities, meetings and various events for Campus Support Director

Assists in a variety of department operations; perform assignments as requested.

Maintains records for attendance, permits and other related records; prepare statistical reports where required.

Anticipates and responds on an immediate basis to a wide variety of both department and university issues and ensures timely response to issues of an urgent and critical nature

Reviews reports, files and other documents for the purpose of ensuring accuracy, completeness and conformance to standard procedures

Answer telephones and handle in appropriate manner.

Meets and greets clients and visitors.

Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, etc.

Participates in the duties relating to the administration of a department; assist in preparing comprehensive reports, minutes of meetings and agendas for meetings;

Reads and screens incoming correspondence and reports; makes preliminary assessment of the importance of materials and organizes documents, and forwards materials to the concerned staff

Acts as liaison between the management and staff, by transmitting memos, instructions and assignments and following up on their status

Performs administrative duties, recommends improvements in work flow, procedures and use of equipment and forms

Recommends actions to be taken on office expenditures such as equipment and supply needs

Conducts searches to find needed information, using such sources as the Internet.

In direct contact with the IT Helpdesk for all the IT Equipment requests & complaints.

Act a Liaison between service providers.

Responsibilities

Maintains a calendar of activities, meetings and various events for Campus Support Director

Assists in a variety of department operations; perform assignments as requested.

Maintains records for attendance, permits and other related records; prepare statistical reports where required.

Anticipates and responds on an immediate basis to a wide variety of both department and university issues and ensures timely response to issues of an urgent and critical nature

Reviews reports, files and other documents for the purpose of ensuring accuracy, completeness and conformance to standard procedures

Answer telephones and handle in appropriate manner.

Meets and greets clients and visitors.

Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, etc.

Participates in the duties relating to the administration of a department; assist in preparing comprehensive reports, minutes of meetings and agendas for meetings;

Reads and screens incoming correspondence and reports; makes preliminary assessment of the importance of materials and organizes documents, and forwards materials to the concerned staff

Acts as liaison between the management and staff, by transmitting memos, instructions and assignments and following up on their status

Performs administrative duties, recommends improvements in work flow, procedures and use of equipment and forms

Recommends actions to be taken on office expenditures such as equipment and supply needs

Conducts searches to find needed information, using such sources as the Internet.

In direct contact with the IT Helpdesk for all the IT Equipment requests & complaints.

Act a Liaison between service providers.

Organization Facilities and Community

Division Campus Support

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As Senior PHP Developer you will be responsible to develop both front-end & back end systems. You should have excellent knowledge of programming best practices and design patterns with strong front…

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As Senior PHP Developer you will be responsible to develop both front-end & back end systems. You should have excellent knowledge of programming best practices and design patterns with strong front end HTML, CSS, and JavaScript experience. You should be comfortable working with a Linux, Apache, MySQL, PHP (LAMP) environment and must be able to clearly understand requirements and ask questions to obtain clarity when in doubt.

The Successful candidate will have to take charge of our Website and Multichannel Sales network on other Ecommerce websites. Ecommerce experience is a must, and the candidate should be able to present a track record in the same field.

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A fantastic opportunity has arisen for an enthusiastic and ambitious Client Account Manager to join our Abu Dhabi office. Why work with us? We work right at the cutting-edge…

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A fantastic opportunity has arisen for an enthusiastic and ambitious Client Account Manager to join our Abu Dhabi office.

Why work with us?

We work right at the cutting-edge of user-centred-design and online technology. Our clients include international and regional household brand names.

Who are we looking for?

We’re looking to recruit a new Account Manager, with experience in online/digital agencies, who will work with new clients and help strengthen relationships with existing clients.

The Role:

This Digital Account Management role will take care of multiple clients in our Abu Dhabi operation covering the GCC/North Africa region.

We are looking for someone who has the ability to convert leads in to sales and to be responsible for forming strong and friendly relationships, building trust and demonstrating that our experience and capabilities add real value to their decision making process.

The Account Manager will look to increase their portfolio by working with new clients, helping them to plan and scope their projects, and formulate a proposal based on the client’s digital objectives.

In most instances this Account Manager role will work closely with the Project Managers, to plan out projects, produce budgets and proposals, before handing over to the Development Team for delivery.

You may have worked in the following capacities: Key Account Manager, New Media Account Manager, Digital Agency Account Manager.

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