Contact Center Executive Job – Aramex
– Answer calls and assist customers in their inquiries – Make calls to customers to arrange for delivery of their packages – Handle customers shipment tracking inquiries…
Originally posted here:
- Answer calls and assist customers in their inquiries
- Make calls to customers to arrange for delivery of their packages
- Handle customers shipment tracking inquiries
- Register customer pickup requests
- Provide product & service information, and other information (cut off times, transit
- time, general information etc…)
- Quote customers on published rates
- Handle customer care requests incoming through aramex.com
- Respond to inquiries and reported problems and bring these problems to a satisfactory conclusion (resolving problems on the spot).
- Relay customer service queries and complaints to related teams.
- Promote Aramex products and services
Job Details
| Date Posted: | 2011-07-04 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service |
| Company Industry: | Shipping |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor’s degree/higher diploma |
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