Customer Care Representative in Mobilink GSM (PMCL)
Oversee E-point workload management and Sales data entries
Ensure investigation and resolution of complaints
Provide Franchise helpline support
Coordinate with concerned departments like IT/billing and Technical
Required Skills:
E-point, Chriss-Xpress, Geneva Billing engine and other web tools
Complaint handling, investigation & resolution skills
Good communication, writing and presentation skills
Telecommunication/ISP
Category:Customer Support
Total Position:2
Job Type:Permanent ( firstshift )
Job Location:Lahore
Gender:Doesn’t Matter
Minimum Education:Bachelor’s Degree
Degree Title: Bachelors or equivalent degree in Computer Sciences
Career Level: Entry Level
Minimum Experience: 2 Years(Minimum two years of work experience preferable in customer services)
Apply By:Jul 17
2009
Posted:Jul 10
2009
